Thursday, November 5, 2009

Defective Marcelle Gloss Tube

How disappointed was I today to take out my Marcelle gloss and wonder why nothing was coming out of the tube! When I looked down I saw gloss pouring out of the other end of the tube all over me!

I love this gloss and am so sad, as well I have a big mess to clean up! I've only had a chance to use this gloss a couple of times since I bought it! I have never had this happen to me before, let me tell you what a mess it can make.

Anyone else have this happen to them?!

UPDATE: Just wanted to let you all know that Marcelle has kindly offered to replace the defective lip gloss! So nice to see a company that stands behind the quality of their product! It is becoming harder and harder to find companies like these. Thanks Marcelle!!


Y said...

omg, actually something like this did happen to me. My lipgloss like exploded (iknow omfg) in my bag and like it was nasty. Also, a nail polish bottle broke in my bag. Why did I have that bottle in there? I'm not sure. XP

NancyPower said...

@ Y - the was in my makeup storage so it hadn't been through any trauma! I have no idea why the seal would just let go like that! The whole thing was open!